Post by account_disabled on Dec 20, 2023 9:34:21 GMT
We at WP Feedback know well how interacting with customers can become messy: using different platforms, receiving a lot of different emails with small tasks that force you to create spreadsheets to do some order... Do you feel called into question? We are in no way blaming you or the customer; this is a very common practice, especially in the website building industry. Because we work with these tools every day, however, we have some experience when it comes to asking for what we need to get the job done, while everything may sound new to our clients. Asking them for 5 lines of content for a section of the website and only receiving 3 can be infuriating: but they are not even thinking about the design implications of shorter-than-expected content; why should they? For this reason we created WP Feedback , a plugin for WordPress that will simplify communication with your customers.
Trying to be clear when you have to explain something visual can be difficult. You Country Email List and I have an advantage, because it's part of our job and it comes naturally to us. However, for our customers, who have never had to explain how to increase the padding of a certain column, it can be frustrating. Especially when they already tried to explain it and you had to ask more questions to make sure you understood correctly . In my experience, this is one of the main situations that can cause friction between you and your customers. When your customer tries to figure out how to use the screenshot software you recommended but keeps drawing arrows on a screenshot and giving you a meaningless explanation, the alternative offered by WP Feedback comes into play: clicking a button, open comment mode on the page the customer is looking at, and then click again where the problem is located.
WP Feedback will open a task at the selected point and open the comment box, where the customer can add the first comment: WP Feedback plugin WP Feedback plugin.When in comment mode, WP Feedback highlights sections or elements that are hovered over, letting the customer know what they are selecting (this works by highlighting the Div being hovered over). You've probably tried, or at least heard of, a platform that's trying to address the same problem. The difference is that WP Feedback is fully integrated into WordPress . It is not an extension that needs another website to work properly, nor does it require you to upload screenshots of each page and update them after each change. For us this is a very important point. There are so many different tools out there, that searching for the perfect one for you and your customers can lead to quite a few headaches.
Trying to be clear when you have to explain something visual can be difficult. You Country Email List and I have an advantage, because it's part of our job and it comes naturally to us. However, for our customers, who have never had to explain how to increase the padding of a certain column, it can be frustrating. Especially when they already tried to explain it and you had to ask more questions to make sure you understood correctly . In my experience, this is one of the main situations that can cause friction between you and your customers. When your customer tries to figure out how to use the screenshot software you recommended but keeps drawing arrows on a screenshot and giving you a meaningless explanation, the alternative offered by WP Feedback comes into play: clicking a button, open comment mode on the page the customer is looking at, and then click again where the problem is located.
WP Feedback will open a task at the selected point and open the comment box, where the customer can add the first comment: WP Feedback plugin WP Feedback plugin.When in comment mode, WP Feedback highlights sections or elements that are hovered over, letting the customer know what they are selecting (this works by highlighting the Div being hovered over). You've probably tried, or at least heard of, a platform that's trying to address the same problem. The difference is that WP Feedback is fully integrated into WordPress . It is not an extension that needs another website to work properly, nor does it require you to upload screenshots of each page and update them after each change. For us this is a very important point. There are so many different tools out there, that searching for the perfect one for you and your customers can lead to quite a few headaches.